Help & Questions

Help & Frequently Asked Questions

How long does shipping take?

Orders are typically processed within 1–2 business days. Delivery times vary by location but generally take 7–14 business days.

How can I track my order?

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to follow your package.

What if my product arrives damaged?

We're sorry to hear that! Please contact us within 48 hours of delivery with a photo of the damage and your order number. We'll make it right.

Can I change or cancel my order?

Orders can be changed or cancelled within 24 hours of placing them. After that, the order may already be in processing. Please contact us as soon as possible.

How do I return a product?

Please visit our Return Policy page for full details on how to return an item.

Still have questions?

Don't hesitate to reach out to us. We're happy to help!